Support tickets
Answers tickets and hands the rest to your team with full context.
AI agents · AI consulting
Tokko Lab designs, builds and runs AI agents for your real workflows: support, operations, documents and data. Grounded in your systems, with guardrails and cost control.
30-min call → proposal. No commitment.
What we do
One focus: AI that reaches production and stays there. Everything else we build exists to make that AI real.
Autonomous coworkers for real roles that answer tickets, process documents and watch your systems.
We map your workflows, find where AI pays off, and roll it out across your team, with training instead of slideware.
So the AI ships as a real product, not a notebook.
Fast sites and apps that house the AI.
UX, UI and design systems, from prototype to production.
Technical SEO and content for Google and AI search.
Wired into the tools you already run.
The digital workforce
Every agent ships like a real role: a shift set by its trigger, a salary in tokens, never a headcount.
Answers tickets and hands the rest to your team with full context.
Checks each invoice against its purchase order and files it for approval.
Answers from your docs, with the source linked.
Watches the dashboards so your team doesn't.
Processes your documents every night.
Holds sensitive actions until a person approves them.
How we work
The same three moves for every engagement: scoped, demoed, run in production by us.
A 30-minute call, then a technical proposal. Fixed price or retainer. Nothing starts until you say go.
We prototype on synthetic data and wire your real systems once behaviour is proven.
Goes live with evals, observability and cost dashboards baked in. We operate what we ship.
Every step delivers something you can open, from the proposal to the system in production.
Built for European teams
Reliability, privacy and cost control aren't add-ons. They're how we build from day one.
Hosted in the EU. Your data stays in your boundary; nothing trains external models.
Data minimisation, retention controls and audit logs on every action.
Code, prompts, evals and infrastructure live in your repos and your cloud. No lock-in.
Sensitive actions gated behind approval and rollback. Nothing ships unmonitored.
Questions? Answered.
We start with a workflow audit: the process, decision points, exceptions and data. Mostly reading and answering points to RAG. Needs decisions and actions points to an agent. You get that read on the first call.
No. We prototype on synthetic data and only connect real systems once behaviour is proven, inside your security boundary. Nothing trains external models, and every action is logged and auditable.
It depends on the scope, which we agree up front. Fixed-price projects, monthly retainers or short advisory sprints, with a token budget baked in.
You do. Code, prompts, evals and infrastructure live in your repos and your cloud from day one. If we part ways, everything keeps running without us.
Nothing ships without monitoring, approval gates for sensitive actions and rollback. After launch we stay on for support and iteration, retainer or ad-hoc, and you get full runbooks either way.
Tell us the workflow that's eating your team's time. We'll tell you if it's buildable, on the first call.
30-min call → proposal. Fixed price or retainer. No commitment.